Scheduler – US Shift – Kochi
We Invite Scheduler – US Shift – Kochi to join us
6114 La Salle Ave #545,
Oakland, CA94611, USA
Phone : +1 866-375-2437
Job Location - Kochi, Kerala
Job Title: Scheduler
Location: Kochi, Kerala
Job Setting : Hybrid
Salary : 3.5 to 4.2 LPA
We are looking for a skilled Scheduler with prior experience, preferably in the US operations, to join our speech therapy center. The successful candidate will be responsible for arranging therapy sessions between clients and our speech professionals, including Speech-Language Pathologists (SLPs), Speech-Language Pathologist Assistants (SLPAs), and Speech-Language Pathologist Clinical Fellows (CFs). This role demands excellent communication skills, a proactive and assertive work approach, and the ability to foster strong relationships.
Job Responsibilities
Job Requirements
- Develop and manage schedules for speech therapy sessions, ensuring timely and efficient coordination between clients and clinicians.
- Proactively handle scheduling changes, including cancellations and rescheduling, to minimize disruptions and ensure continuity of care.
- Prepare monthly forecast schedules.
- Maintain a good rapport with clients and behavior technicians to facilitate smooth scheduling processes and address any issues that arise.
- Build and maintain strong relationships with clients and technicians to foster trust and ensure smooth scheduling processes.
- Communicate effectively with clients and technicians to provide updates on scheduling status and changes.
- Utilize scheduling software and tools to create and maintain accurate schedules.
- Identify potential scheduling conflicts and address them proactively to minimize disruptions.
- Prepare reports and documentation related to scheduling activities and session timelines.
- Assist in the planning and coordination of resources to ensure sessions are completed on time.
- Perform other related duties as assigned.
Qualifications:
- Bachelor’s degree or equivalent in Business Administration, Healthcare Administration, or a related field is preferred.
- Mandatory prior experience as a Scheduler, preferably in a healthcare or therapy-related field.
- US based experience is preferred.
- Excellent communication skills with the ability to clearly convey information to clients and technicians.
- Aggressive and proactive approach to tasks, with a proven ability to meet deadlines and handle multiple projects simultaneously.
- Quick learner with the ability to adapt to new tools, software, and processes efficiently.
- Proficient in scheduling software and tools.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Demonstrate interest and commitment to the science of human behavior and the principles of Applied Behavior Analysis.
- Knowledge of evidence-based treatment for individual with special needs.
- Strong leadership, analytical, organizational, communication (written and oral), and interpersonal skills.
- Highly Competitive hourly rate ($22 to $25 per Hour) .
- Opportunities, mentorship, and support to gain knowledge in Behavioral Health, preparing you to perform the Behavior Technician role, with a focus on sub-sessions.
- Cell phone allowance>/li>
- Paid Sick Time & PTO
- Medical insurance
- Dental insurance
- Vision insurance
- Referral bonuses and other Rewards Incentive Program
- Employee Referral Program and other Reward Incentives
- Employee discounts for mobile phone service, travel, entertainment, restaurants, retail stores, travel, recreation, and more
- Educational Guidance, Assistance and support programs toward Career advancement in the Education and Healthcare field
- Highly Competitive hourly rate.
- 40+ hours of paid training before seeing a client in the initial months under a dedicated Training Manager and Supervisor
- Retirement Program with company match
Be part of the A.G.E.S family and make a difference in the lives of individuals with behavioral needs!
Knowledge, Skills & Abilities
Salary & Benefits
Compensation and Benefits Package:
Annual performance reviews with pay rate increases